Phone: (210) 491-3400 Fax: (210) 491-3408 Toll Free: (866) 491-3400 Toll Free FAX: (866) 491-3408  
 
U.L. Facility location:
101 Galleria Fair, San Antonio
Texas 78232

Sales:
sales@dispatchcenter.net

Customer Support:
dci@dispatchcenter.net

Products and Services

Dispatch Center stands alone as the Central Station industry leader, and our products and services prove just that. We offer services ranging from Traditional Alarm monitoring to Video Verification. Whatever your technical needs are, Dispatch Center stands by, ready to help your Company Grow.






Monitoring

  • 2-Way Audio

    • Whether installing a stand-alone unit in a single family dwelling or series of integrated units in a business high-rise, Dispatch Center's highly trained Operators are waiting to handle your 2-way audio needs.

    Dispatch Center supports:
  • On-Hook Transfer
  • Unit must send Listen-In Request signal
  • Please verify with manufacturer
  • Call-Back

  • IP Monitoring

    • IP monitoring is the next generation of Alarm Monitoring. Signals are transmitted via TCP/IP or UDP through the Internet at unprecedented speeds ensuring almost immediate reception of alarm activations. Panel polling options are also available.
  • Bosch D6600 Communication Receiver/Gateway
  • AlarmNet I
  • DMP SCS-1R
  • Sur-Guard System III
  • Dispatch Center is working to provide more options for IP monitoring in the near future. Please contact Dispatch Center for more details.

  • Traditional Monitoring

    • Traditional Monitoring is the most common method for monitoring alarms. Signals are transmitted via telephone lines to our Digital Receiving equipment
  • Ademco MX8000 (Honeywell)
  • Bosch D6600 (Radionics)
  • DMP SCS-1R
  • FBI CP-220
  • OH 2000/OH 2000E
  • Sur-Gard MLR2
  • Sur-Guard System III

  • Video Verification

    • Video Verification gives Dispatch Center operator's the ability to view cameras remotely, thus extending the security of the premise. The cause of alarms can immediately be verified, reducing false alarm dispatches. Video Guard Tours are also available.
  • Remote Eyes
  • Other DVRs supported. Contact Dispatch Center for more details.

  • Wireless Solutions

    • Wireless backups are key to providing total security for your customers. Never let a phone outage put your customer's security at risk
  • AlarmNet
  • Uplink
  • DSC GSM Units
  • Other Wireless Solutions supported. Contact Dispatch Center for more details.

Internet Access

Dispatch Center's SIMSWeb is the most powerful tool a Dealer can use to manage their accounts. Features such as "Live" Traffic, Database and History reports give Dealers the ability to manage their accounts. Available 24/7, never wait on your Central Station again.
  • 24/7 dedicated Internet access for Dealers
  • Live Traffic
  • Full Report Capabilities
  • Customer access also available

Custom Reports

  • Tired of running the same reports? Let DC run them for you!
  • Need a custom report? Let DC build it for you!

Simplified Billing

  • Contact Dispatch Center for details.